What happens if I have to cancel my holiday?
Booking and cancellation conditions for the upcoming winter season 2022/23
(1) At the latest 30 days before the agreed arrival date the accommodation contract can be cancelled by both contracting parties by unilateral declaration without paying a cancellation fee.
(2) If the booking is cancelled between 29 days and 7 days before arrival, a cancellation fee of 70% of the agreed arrangement price has to be charged.
(3) In case of a cancellation up to 6 days before the agreed arrival date or in the event of no-show, a cancellation fee of 90% of the total amount will be charged.
The lodging contract shall not be binding without a booking confirmation in written.
A cancellation shall not be binding until we confirmed the cancellation in writing.
We recommend to take a travel insurance in any case.